The arcade I work at just got Melty Blood Actress Again Current Code, but we're having problems with the Sega Ringwide board (It's our first time dealing with this hardware).
Specifically, it won't turn on. The Sega Ringwide board requires a DC In for its power and comes with a regulator that you're supposed to integrate it with. We connect the regulator to the board, and plug the regulator in, but the Ringwide board is not powering on.
Now, I'm not as technical as my boss, so excuse me if I make some mistakes in how this works, but I think there could be two different issues that are affecting it.
The board is supposed to receive 12V, but it might only be getting 5V. The board could support 5V through the cables that were provided, but this could be an issue, idk. The DC In connector has 6 pins, 3 of each type needed. The redundancy could be to cover all bases, one being 12V in, another being 5V in, another being something else. The manual that came with the game isn't very helpful about this.
There could be a problem with the regulator. It is plugging directly into an outlet (so it's receiving AC), but the regulator outputs DC to the board. The regulator could be at fault here. Either it is broken, or is having trouble doing its job, or there's something we're not doing right (that's probably right in front of our faces and obvious).
I know that almost none of you have dealt with the Ringwide board, but if any of you have any clue as to what can fix this problem it would be very appreciated. I play Melty Blood myself and am incredibly anxious to get this game up and running. It's like being shown your Christmas present on Christmas Eve, but you're not allowed to play with it until after New Year's